Case Study #5: Receiving a refund for a space shortage The Client: A national marketing firm leased 20,000 rsf of warehouse space in Western Massachusetts. The Opportunity: Although the tenant had been unaware of the issue, their space was short by 500 to 2,000 rsf at various times during the lease (as amended). The Process: RTG did a preliminary physical space measurement as part of the audit and noted a discrepancy. RTG then engaged a licensed architect to remeasure and recalculate the actual square footage for the building and the common areas. The Result: Tenant was credited $76,000 for past overcharges. The tenant also used the information obtained in the audit as leverage to negotiate a favorable lease extension.   CLICK HERE FOR PRINTER-FRIENDLY VERSION OF THIS PAGE